Not the best. When I first arrived here the environment was very unwelcoming with clutter all over the place. I was having my gel polish removed and a manicure with gel polish. The nail tech proceeded to remove my polish by using a drill to sand off the polish which I did NOT like! She polished my nails and I left, without much conversation in between. A few days after my manicure the polish began to chip which confirmed my desire to never go here again. The one positive was that they are very quick at providing services.