What do you all expect for 49$, a FULL THOROUGH CLEAN?! No....it's for people that can't afford $200 on carpets....the tech came to the house, explained everything from the base clean to full restoration! Every person and carpet is different.I was told I can make payments (half and half)! All the other $100+ carpet company's use the same chemicals for every job, and dont care about customer. The Tech was Professional and explained alot to me. Sorry I wasn't expecting a miracle for 40 bucks. I don't get it....you can't get a plumber to unclog your toilet for as much as they charge for carpet ha.