I have been here once with my father. He was visiting, re-injured his shoulder, and wanted to see a doctor for a prescription refill. This clinic opens at 8am and we arrived at 7:55am. The doors were locked and no one was waiting outside, so we stopped by Dunkin Donuts for a quick cup of coffee. We get back to the clinic (8:05am) and the place is packed. It was crazy ridiculous. My father had to fill out some forms and we waited about 15 - 30 minutes before they call his name. We go back, talk to a nurse and then are moved to another room to wait for the doctor. 30-45 minutes pass and the doctor finally shows up. The doctor was quick and to the point. After that, we were out of there in less than 5 minutes. Overall, based on my experience with other emergency clinics, this type of waiting is normal. I don't like it, but it seems to be the norm. Hopefully I won't have to go back. But if I do, I like that his one is close to home/work and it wasn't horrific. They do offer "appointments" online, so I think I would try that instead of just showing up.