Went into Merrell looking for some hiking shoes and they had a good sale going on for buy one, get one half off. My best friend and I took advantage of that deal being that we were both in need of new shoes for our upcoming backpacking trip!
We both got a pair of some ankle high hiking shoes. The bottom of the shoes looked like they had some pretty good grip to it. That weekend we wore the shoes on our 4 mi hike to break them in for our 10 mi. hike coming up.
In summary, the shoes were horrible! I had blisters everywhere! And my feet were hurting so bad. My best friend had rashes around where the ankle of the shoes were. We were both wanting to throw our shoes across the mountain and walk bare foot!
We called the store and asked if we could return the item or exchange them for another pair and they told us they would take care of it and to just stop in. We did, and they were really nice about us exchanging for a different pair. We went with what we knew and got the short low cut shoes instead of the high ankle shoes and it has worked out way better! Still no complaints about the new pair!