The coffee situation: Sip use Cartel brand coffee and have on more than one occasion served it at luke-warm temperature. An easy fix, but still not the best sign that the simplest aspect of catering to the core customer base is neglected as an afterthought. I was informed the coffee is made once a day - in the morning. Perhaps Sip should just stick with their impressive beer selection on draft and skip the 'coffee thing' altogether?
The look: The vintage decor is comfy/cool. I do love the outdoor seating and the ambient lighting is just right.
The food: I had a sandwich. It was two slices of grocery-store bread with a few fixings. Not too impressed. The hummus was better.
In general: This is the kind of coffee shop Scottsdale has been in desperate need for far too long. Other cities (San Francisco, Portland) have established destinations like this, so its a huge deal somebody finally trying to get it right. The service is pretty good, depending on who you get. The owner (guy with beard) is a bid snide, truth be told. Not sure he comes from a customer service background, but there are books on the subject as well as some excellent YouTube videos! . Everyone else was engaging and friendly.