Container store was great when they first opened but the staff now appears to be either busy or just way too snooty to wait on the commoners. I remember Caitlin designing a closet for us when they opened when we went back she was gone replaced by some cranky woman who was just bored to be there. What happened ? Not going to buy overpriced shelving from unfriendly people just marking time. Sorry they apparently ran off their young friendly employees.