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  • The dentist herself is very friendly & professional but the check out area is a mess. Had horrible experience this morning. As a pediatric dentist, you cannot even schedule a regular check up appointment for another 8 months after school hours? Her attitude is you don't want to miss school for medical reason? No I don't want my kid miss school because of teeth cleaning. Obviously you don't have a little one who really wants the perfect attendance for the school year. I asked what about waiting list after school hours in Nov, she replied "the waiting list already really long". What kind of pediatric dentist office only open during school hours?Then I questioned why first invoice was $15, then second one was $31. Here comes another lady tried to explain with the rudest attitude saying"not just because you have 2 insurances, they will cover everything". All I wanted to know is what kind of service we did to have a charge over $200, after 2 insurances we still owe $86. Her eyes are about to popped out of her head and said" I cannot give you the detail you should already received that information from your insurance, the details have other people information on it". I don't need other people information, all I care is my charge. Neither lady never said hello, how are you doing instead is the stupidity & unprofessional attitude. Screw this place, you are not the only pediatric dentist in town. When I said just take me off the list not coming back here. The lady replied "you are not on anything anyway". Really? Will post this review everywhere so other parents will see how you treated us.
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