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  • The front desk were very good. I had called a day before, and the earliest appt was the next day for my cat's swollen eye. He was travelling by air with my sister in a few days so I was worried. Somehow my appt was made for 10 rather than 12, but they booked me in right away. The vet assistant showed me to the exam room. I had two kittens with me, each for a check up. She let them out of the carrier and assured me they could roam about. I was worried about the swinging door in such a small space but the they knocked sharply every time, which gave the kittens time to scatter. The assistant weighed them and I gave her the medical history and microchip tag info, which she immediately had photocopied. The professionalism was reassuring. Dr. Saram was at reception desk before. I didn't know it was him until he came into the exam room. Kind of weird, he could have introduced himself before. His attitude was at first alarming. It did feel like an attack rather than advice. His attitude changed once he knew I was onboard, and taught me how to admonish bad behaviour (Totoro liked climbing up legs). He was very helpful. He showed me how to give them worm medicine by holding their jaw. I was a proud mama when he said I clipped their claws well. I asked about the flying and he suggested a sedative, but only if my sister was worried. We ended up getting him calming treats instead from PetValu. As for cost, I'm not sure what the going rate is, but each cat cost about $70 plus medicine for a check up. Anyhow, as a new cat owner, I highly recommend this vet. Very knowledgeable and keen to teach his clients.
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