Just got waxed and I've been getting waxed for the past 3 years and Robyn was fantastic. It had been a while since I've gotten waxed and I was worried, but it was painless. I've gone to the birthday suit a lot but I'll be going to the pretty kitty from here on out. They use soft wax but Robyn's attention to detail is what I loved. She was pleasant to talk to and was also very educational. She made sue that I knew about after care and gave some good tips. They use soft wax here not hard. But I really enjoyed how clean it was and how well lit it qas. I went to European wax once and it's terrible there. So just come to the pretty kitty