This is one place that desperately needs the trademark Korean restaurant table beepers.
Ignored for a good 40 minutes in a half empty restaurant.
Received drinks after 45
Good company made it bearable
Servers were disinterested
They follow the 80/20 rule in serving
80% of service to 20% of the tables.
Didn't replace grill racks
Didn't replace banchan until we asked 20 min later
Same for rice
Not even a hi all dinner service
Invisible man service style
Lotsa hairs in potato salad
Waiter just shrugged and said yea
(At this point it was just like grinding it out for the meal to end, the latino waiter who seemed like the only person in the restaurant really trying to serve people seemed pretty sad too by this discovery.)
Waited for bill...another 20 min
Asked for a split check, lotsa sighs
Just disappointing when I came here last year with Koreans we got the polar opposite in terms of treatment. At least the food wasn't as underwhelming as the service.
It's sorta sad people are rating this place so high esp with the price premium they charge...Have they never been to So-Cal Korean bbq, or heck even Chodang? And sushi at Takamatsu is pretty OP (as in overpriced) too since other people mentioned high great of a deal the sushi here was.
Coming here is like experiencing an underwhelming relationship where both parties can't wait for the other person to ask to break up.
**Came back a second time a week later and the service was just as bad. No service really and my friend had to yell and wave to get scissors after waiting 20 min. Charging 18% gratuity to serve ourselves and not get refills of banchan makes me cry a little inside.