I contacted Five Star to give me an estimate on acid painting my driveway. They came out and said they would email me the estimate. I never got the estimate and I called 3 times and wrote an email and they said they would email it to me but they said they were 'very busy' 3 weeks after coming to the house. If they are so busy they can't you give you estimate information, think of how they'll treat you if they do the actual work!