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  • Hmmm.... shouldn't we be able to review the sales and service departments separately? Because they're kinda like night and day? Huh? When I was in the market for a Rover, I naturally ended up here a couple of times sniffing around their pre-owned inventory. The salesman (whose name escapes me) spent a good chunk of time with us, but I really think he just wanted to play on the totally cool and bad ass off road course in the back, which takes the vehicle to completely nauseating angles and inclines. My SO had a big hard on from the experience, but the show was kind of unnecessary given that the only off-roading this girl is gonna do is going to involve curbs, bad traffic, and road rage. After we diddled around for a few minutes on the street in the pre-owned vehicle I liked, I got a brief hard sell for a new one. Not surprising, but annoying nonetheless. I told them thanks, I'd think about it, blah blah blah. I really liked the one I drove although I wanted to spend more time on the street with one. This is where the salespeople became MIA. Totally unhelpful. Completely worthless. And actually kind of snippy when pressed. So, screw them. I bought the exact used Rover I wanted from another dealership, fairly painlessly. The tide turned when I brought my new Rover up there for service. The service staff are amazingly helpful and kind, and the service I have received there has been excellent, from a routine check up/maintenance to buffing to remove some surface scratches. The fees aren't astronomical; in fact, the buffing was over $100 less than other places. Even though it may cost a little more, I will definitely bring my Rover back here for the most routine of tasks, oil changes and all. I'm a convert. I'll just stay away from the sales side!
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