I'm really surprised by the one negative review for California Closets. I have used them on two occassions, and am about to engage them for a 3rd time. I have worked with George Boothman to design custom closets for 3 bedroom and 3 hall closets - each time he has been very helpful, will revise the designs as many times as needed. After each revision, you will receive a PDF with a "3D" design. During the installs, I've found their installers to be very thorough, fast and didn't leave a mess behind. As George has gotten to know me, he knows that I have a bit of a shoe problem - he will work with you to find solutions that fit your lifestyle and budget. I will continue to be a repeat customer - expensive but definitely worth the money to have a functional, organized closet!