I have been going to this dentist for over 10 years and never missed an appointment I have rescheduled appointments because life changes in six months when the appointment comes up. Today I got to work and my Boss scheduled a meeting at 2:30 so I called to reschedule and the clerk told me it was a $50 fee and that I canceled six other appointments over the years and I told she was a liar 24- 48 in advance you get a text to either confirm or cancel and yes I have responded to cancel and called to reschedule. If they count that I'm guilty but it's within the 24 hour grace period. Never ever will go to this dentist again. My son said he went here once and didn't like the place all they want to do is sell you things you don't need. Plenty other dentist in s