Desperate for a haircut I came in about an hour before closing- I double checked to make sure this wasn't too late for me to get a trim and my layers cut. I was told "a haircut is a haircut". That's reassuring, good to know you don't think haircuts differ at all in time. This woman with short red hair(pixie cut) came over and showed me to to my seat- her breath reeked of cigarettes. I told her I wanted to keep my length- light layers- and a frontal bang. She did the WORST haircut I have ever received in my life- and this is not an exaggeration. My hair went from the middle of my right below my collar bone. That's not layering that's doing a sh*tty cut because you want to go home. And I am particularly attached to my hair/ it takes a while for it to grow. I started crying in the chair and my hair fell to the floor. She looked at me and rudely asked if I had ever had layers before as if I was stupid. I told her I'd had em all my life but they never looked like this. She kept none of the length. And her complete lack of compassion and customer service at the fact that I was obviously upset. She held no conversation- asked how my day was or anything. A girls hair is very important and now I have to spend the next few months wearing a ponytail. I will NEVER be back & I wish the store owner was there so they could see that directly.