I've been here several times for lunch and breakfast. If you get there early it's not too loud, but lunch is a different story. Since it's design is open (ceiling is exposed) the sound carries and I found myself nearly yelling to my husband who was directly in front of me. Mostly the food is good, but it depends on the chef /cook of the day, and who you get for service...how can you mess up pancakes? Really? It just seems that it's quality and aesthetics are inconsistent. We haven't been back; there are other restaurants close by that are consistently excellent.