I booked a stay here last minute after an SLS (also Starwood) booking attendant mentioned that there was a room available at the Sheraton without a resort fee, which is "less than a mile" away from the SLS... it is actually 2.7 miles away!! And totally deserted. No doormen, no surrounding buildings with people, NOTHING. Pretty scary if you're driving up late at night.
After checking in following an exhausting drive and day- I walk into a COMPLETELY DIRTY room. There is hair all over the bathroom floor, a dirty toilet seat cover, TRASH on the carpet of the room, dust on ALL of the surfaces. There's also a funky smell in the room, primarily the bathroom. I called the front desk and they sent someone to clean the room, as he said they had no other rooms available. Who wants to sit and wait in their room to have it cleaned upon arrival?!
It's clearly an old hotel, but they've done some cosmetic work. The room could have offered a nice comfortable stay had it been clean.
I am extremely disappointed in Starwood and will not be returning to this hotel.