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  • I gotta give them a one star because we have never in our lives been so completely pissed off at a waitress!! Before I start...Nate the manager is the ONLY reason we didn't walk out the door. The waitress Bre... she's the absolute worst waitress we've ever seen!! They should know that a horrible waitress will reflect on the entire restaurant. First, we waited 40 minutes to be seated, that's fine....we were advised of the wait time. We were seated at a middle table, party of 4 adults and a baby. After 30 minutes and no one came to take our drink order I got up and spoke to the host. Finally after a few more minutes waitress Bre came. She was full of excuses on why she neglected us. She then claimed if we wanted anything from the bar it would be a 15 minute wait because the alcohol was on the truck outside, which we later learned was a lie. We ordered water, soda, tea and one beer. She came back about 25 minutes later with the drinks except for the beer. She said she forgot and took off again. 15 minutes later still waiting on the beer we decided to chase her down again. Meanwhile we're actually noticing tables ALL around us, who were seated between 10-30 minutes after us, receiving their food. I chased Bre down again!! More excuses. It was obvious at this point she appeared to be refusing service without actually saying it. We asked for the manager....Nate came. We explained what was going on and he stepped up and got the food to us. The food actually seemed like it had been sitting under a heat lamp in the kitchen because it was definitely not freshly plated and they brought it out in a hurry once I pointed out that every surrounding table was seated long after we were and had already received their meals......including many other tables being served by BRE! Why were WE being ignored by this lady? Even when we asked her for napkins...she took a long time, threw one on the table and attempted to walk off but he caught her so she dropped three more on the table. Even the to-go boxes!! She disappeared and never brought them. Nate had to get us boxes. This was beyond ridiculous! We arrived at 1:40pm and left at 4:04pm with half our food in to-go boxes. We were so incredibly frustrated and infuriated. We were a group of cousins who had not seen each other in 8 years.....thanks for ruining our lunch/reunion Bre. If the owner reads this....Nate is a good man and did his best to save our experience. He should NOT have to do that girls job! We're not sure we'll ever return. The food was not worth the complete train wreck our experience turned out to be.
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