This was my first time getting eyelash extensions and Irene was great at putting me at ease. She took the time to explain to me the procedure as well as the proper after care. She also spent time helping me to choose my desired look from a variety of fullness, curl, thickness, and length options. The finished product was a perfect balance of noticeable but natural, she had captured exactly what I had asked for. The facility was also very nice and everyone there was super accommodating.