If you need a good burger you can get one here. It is definitely more pricey than traditional options, however, the standards and customizable choices are plentiful. I definitely appreciate the variety of toppings and the staff did a great job of making sure they were present without being overly so. They also offer a "lettuce wrapped" burger - awesome that you can avoid the bun without feeling like a jerk for asking!
This spot was super-packed when we arrived (no seating available) yet the line moved very quickly. We opted to sit outside due to the noise inside and this proved awkward as well since you are in a high-traffic area...this is more of a "me" issue though as this place is super kid friendly - where I am not always...
Apparently the milkshakes are awesome here and completely worth it. I would like to go back, order to-go, and enjoy the meal in a local park - the ambience is a little lacking when it is crazy busy. The little extra for better ingredients, people, etc. made the experience worth it.