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  • Nails look great, but the customer service left much to be desired. As I was getting my gel manicure, a customer came in and stated she was there last Friday. She said something had happened with her nails and it had just been a week. She wondered if they could help. The lady, who is possibly the receptionist or some capacity like that, had called over one of the technicians to take a look and fix it for her. In the mean time, another technician started complaining to the receptionist about how she wanted to see her receipt because she was probably not telling the truth about when she was in because people do that all the time. She just kept complaining and I had finally had enough of listening. I told her that because of her attitude, I had no intentions of ever coming back to this salon, despite it being close to my home. The receptionist was trying to tell her that you need to have good customer service because there are 10 other nail salons someone can go to. You can try the place for yourself, but the tech's attitude put a bad taste in my mouth and I don't think I will be going back.
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