Tremendous communication and tremendous job. Left Pete a message and he returned my call a day later. Was able to sneak me in several days after that. Drop off and pickup were a breeze. My car was borderline disastrous when I dropped it off with Pete and it came back as I imagine it did off the factory line. Rates are very reasonable and communicated from the start. As Pete ran into some trouble areas he called to notify me of the additional work/charge before he got started. Was even able to wipe out the stale cigarette smell. I'll be back with my wife's vehicle soon. Thanks again for the outstanding work.