From walking in to walking out, this was the best hotel experience I have had. Members of our group were staying at a different hotel, but Chinjah was able to assist us with getting them rooms and avoiding cancelation fees. From front desk to house keeping; the staff was very personable and made you feel like you were their neighbor growing up. The room and public areas were very clean and the beds were very comfortable. Can't wait for my next trip to NC to stay there again. If you're debating on the price difference, just go ahead and get the room with the whirlpool.