I scheduled an appointment a week in advance and then hired a babysitter for my baby. I came in for my appointment and the person didn't show up. Kevin was supposed to do my nails and he was in California. No call no communication. The worst part was that not one person in the salon wanted to make it right and this is the third time this has happened. It was like "oh well" sorry! Worst customer service. Then to top it off I had to wait another 30 minutes to be seen! Horrible, horrible horrible! Do not come here. There are 100 other nails salons and this one is awful!