I use to love this place but in the last six months this place has gone to hell.
Their portions have almost been cut in half and their prices have gone up and the service has gone down. The last few times I have gone in there the only person that takes the orders is some girl named Phing who barely speaks english gets the orders wrong and then acts like it is your fault. The need to move Josh back up to the front. He always greeted everyone with a warm smile and always remembered people.
They changed their menu a few months back and I think that is when it started going down hill.
I went in there today about 12:30 ordered my meal after waiting 15 min for the food I went to get sauces and was informed they where all out of soy sauce and hot sauce. This store is owned by the same people that own the other Ono's in the valley they could have got some from another store before they opened or even gone to the Fry's in the same parking lot and got some. How can you open a Hawaiian BBQ place with out those. What really got me mad was the fact that they got mad at me for asking them for it. When I asked them to package it to go so I could take it home and get soy sauce the girl at the counter tells me "Fine then take it home"
I will not be back here for a very long time.