After shopping through the store and ready to pay for my 2 blouses, I was 2nd in line where I waited for 15 minutes while the cashier returned over $1000 worth of prom dresses for the customer at the counter. I asked if there was another cashier, she pointed across the aisle. I walked past 4 different cashier stands with no one there to help. I ended up back in the same line where the cashier was still waiting on the same customer. Unbelievable. This us supposed to be one of the higher end department stores, it will be a cold day in he'll before I return to Macy's. There are far more stores to choose from that would be happy to receive my money.