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| - I always liked the old Mad Cactus, but after hearing about the revamp, I had to give the New Mad Cactus a try. Came here on a Friday night and had about a 35 minute wait.
My first impression when I walked through the door was wow, is this the same restaurant? The new decor is great, definitely a big improvement over before. I was also impressed by the new menu, who would of thought you could get grilled mahi- mahi at the Mad Cactus. All meals come with the complimentary salsa bar, but if you want chips, you have to pay extra. I loved the salsa bar, everything I tried was great, especially the fruit salsa. I also like the margaritas, great as always. While I liked the salsa bar and margaritas, I didn't like that you have to pay for the chips, chips should be complimentary! I also didn't like the new higher prices, but if the food is quality, I am willing to pay a higher price.
So after sitting down and looking at the menu, I ordered the mahi-mahi puffy tacos, the chips and salsa bar, a classic lime margarita, and fried ice cream for dessert. After waiting for over a half hour, the waitress came up to our table and said she forgot what we had ordered, and asked to retake our order, promising that she would put it in right away. This is inexcusable in my opinion, how do you forget somebodies order? So after waiting another ten minutes, our food finally arrived.
When the food arrived, it looked quite good, but that is where it ended. The shell on my puffy tacos was inedible, and not fried properly. This theme continued with the fried ice cream, also not fried properly and inedible. After complaining to the manager, he didn't even offer to fix it, he just said that we hope you give us another try, and walked away.
So unfortunately, I won't be going back to The Mad Cactus! While I liked the new decor, salsa bar, and the margaritas, that doesn't make up for the high prices, the poor service, and the mediocre food. Do not recommend!
Overall Rating
Service 1/5
Food 2/5
Decor 4/5
Cleanliness 2/5
Wait Time 1/5
Management 1/5
Overall 2/5
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