Very friendly and helpful staff! They fixed my screen quickly. Although $97 is a bit expensive, it was cheaper than replacing my phone since I don't have insurance. They also threw in a free tempered glass screen protector with the repair. And they don't tell you this, but you get 10% off of any case with a repair! Not much savings, but with the case and tempered glass and repair all together, it felt like a steal. Did I mention how friendly and helpful the staff is? I feel like that is worth mentioning twice. Definitely recommend this place if you need a screen repair! This tempered glass sure is hard to type with though!