The options available to customize your coffee or tea make coming to Crazy Mocha fun (instead of Starbucks or Dunkin). The downside to the Oakland location, however, is that very few people can actually hang out in there. In the past, I've had to pick up my coffee with a friend and then awkwardly relocate to Starbucks down the street (hehe).
Service is great, biscotti is fresh, and the chai lattes are wonderful. Stop in sometime if you have a hankering for caffeine.