I've been here about 3 or 4 times and usually Terry dyes my hair. I was in desperate need of my roots and only one of the girls, Lindsay was available on such short notice. So i trusted them and decided to let her do my hair this time. She was a very nice girl, but I wasn't happy with what i got for paying $200 for just a wash and highlights. I wanted my highlights a lot lighter than what they were and when i got home i had realized that there was still some shampoo in my hair. It wasn't the worst thing in the world, but for $200 i expect a little more care. Overall, twin image is a good salon with great service. I would recommend going back there maybe just stick with Terry or his brother Nick.