If there was a negative or zero star I would do it! Please DO NOT use Goettl!!! Use Legacy Air instead!!!
We have two ac. They are both less than 4 years old. In June we found our downstairs ac was not making cold. So we called Goettl. The technician came and told us the Freon is low in ac. I asked whether there is a leak since the upstairs one was running fine. He didn't say anything about leak so I trusted him. After paid 240 plus for Freon, we found our account starting working not right again a couple days ago. This time I decided to try Legacy Air. The technician named Nick came and told me the Freon is low and there should be a leak. However instead of quote me $ 1200 to fix the leak, he suggested me to call the company who installed ac. So I paid $40 only for Freon. The next day thee installation company came and found out it was their installation mistake to make this leak so they fixed the ac under warranty! $1200 Savings! If it was not Legacy Air, we wouldn't have saved this money!
Technician in Goettl only want to earn money from you! They are not there to help you fix the problem! Please don't use them unless you want to waste money!