Live in the area - visit the restaurant regularly. Good family folk. No frills food. Always consistent and reliable. Very friendly - they know all the names of regulars that come in. Hard to find that kind of hospitality anywhere anymore.
Comfortable and low key restaurant - people keep on coming back b/c owners are hospitable, make patrons feel comfortable. Relaxed environment, read the paper, have some breakfast, no fuss, no hassle. Fair prices. Hot and fresh food.