Danny's Car Wash has become synonymous for me with the words "HELL NO!"
Danny's was a 5 star Car Wash 15 years ago!
This place use to really have the WOW FACTOR!
I liked it so much I had my vehicle dolled up here as if it came out of the factory show room several times a week... Going to Danny's was a Friday ritual before going out on the town! With the friendliest customer service & a Job #1 attitude, I use to think how I can motivate people like this! I even went to different locations, because I thought maybe the people @ the highland location think I'm a repeat customer & are going the extra mile to keep me coming back!
Danny's Family Carousel Car Wash is now all about the Up-sell! No Danny's Family Carousel Car Wash is now all about the Pressure Up-sell!
I understand this is a business & there is a bottom line, but to pressure your customers to purchase more than they intend is not up-selling, it is unscrupulous!
They hit you full force the second you pull into the station! Instead of earning repeat business like they use to they are trying to up-sell you get the works, an oil change and windshield damage repair, and everything else they have to sell! When you decline all the extras they disappear as quickly as they showed up & everywhere else you get nothing but bad attitudes! They try to rush you out of there as quickly as possible, to the point that they always miss something... I've left there several times in a rush to find the front end of my car still covered with bug marks!
In the past several years I've had countless bad experiences.
So bad that I go out of my way not to use a Danny's Family Car Wash!