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  • I went to purrfect auto on durango and russell to get my oil changed, filter changed, and oil filter changed. the bill was well over 200.00. I asked them why and they said I told them to do a tune up. When I realized what they were doing,I told them to not do any spark plugs and they said they already did it and it was too late after a few minutes. I told them to put my spark plugs back since they were fine. I had my husband call in to talk to them so I wouldn't get ripped off;. They refused to give me back my car unless paid them 120.00 for the labor. So they refused to also do an oil change, filter or anything else.. They told us not to come back because my husband said to them that they were trying to rip us off!. They said my husband was disrespecting them....hmmm this sounds familiar reading other complaints. Keep your wallet safe and don't waste your time at that pit.
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