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  • This is a review of the Third Party Cell Phone Kiosk rather than the actual store...so it does NOT reflect the good Costco service I have always received!! More of an advisement not to use this kiosk....I would CERTAINLY shop at Costco for all of their goods and services!! Stopped in here two months ago... NEVER had an issue at the store in the four years I shopped here when I lived in the area. However, this time I paid my first visit to the cell phone counter... WOW! The kid was so rude and wouldn't listen to me try to tell him, repeatedly, that I ALREADY had a Sprint plan and phone. My phone was just on the fritz and I needed a new one. He kept cutting me off and telling me to go some where like Walmart. Then at one point he said it was almost closing time so if I bought anything he would have to escort me out. I was very frustrated that he wasn't even willing to help me, he was more focused on getting me to shut up and not purchase anything. It was extremely frustrating and rude! When I do need to purchase a new phone, it will not be from this kiosk. I will continue to shop at Costco as I have never had any other issues or rude customer service and I don't believe one bad/rude apple ruins the bunch. Sorry Costco, this kids needs to be dropped from your store because he obviously doesn't have a clue about customer service! I would hate to see an outside Third Party ruin what is otherwise a great store to shop at!!
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