If you going to use the Drive-Thru at this KFC .....STOP..!!!, Don't waist your time and don't even think about it. You NEVER get your order right. Either they put wrong item you did not ask for or something is missing when you get home. Order taker has no clue how to take an order. Even today 5/14/2014 with manager looking over his shoulder, order taker screwed up. AGAIN..!!
"The order taker needs to know what's on the menu and sadly, need to know how to work the keypad for taking order..!!! "
Never Again..Done with this KCF.
ND