Went here to get 6 wraps and some side orders of rice for a meeting, should be straightforward enough. I let 2 customers go ahead of me because I wasn't in a rush when it was 1/2 hour until the meeting, but by the time my order was actually ready I was in a major rush. 2 staff members working- one could have been preparing the falafel while the other was helping the customers ahead of me. Instead, it was only after their orders were complete that she started. Finally when it was all ready, they had absolutely no cutlery for the rice, they suggested I wait until they bought some from the dollar store. Had to go to Tim Horton's in a hurry after leaving there.