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  • Yesterday I went through the drive thru and ordered the 3 piece chicken tenders (mild) with mac and cheese. Once I opened the box and took a bite, I noticed the tenders were actually spicy, so I went back inside and told Kevin. Kevin, however, replied with, "They're really not." To say that to a customer who can clearly see the spices added was really unbelievable to me. I persisted and Kevin finally gave me the mild tenders I ordered. He also said "You can keep the other ones" but really? Why would I want food that I didn't order? If I wanted spicy tenders I would've got those instead of mild. In addition to that, when I checked the bag, there was no spoon/fork to eat my mac and cheese with. I seriously could not be more disappointed with the service. Although the food was good, to argue with a customer like that is quite outrageous.
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