I visited Thai Spice for dinner one evening. I always want to like a new place I am visiting - and hope I have a great experience. Thai Spice is not going to be in the category of "great experience"...
When I arrived - there was a very large party on one side of the dining room - 22 people I counted.
I stood and waited for about 10 minutes before anyone approached me and acknowledged me. It took them another 10 minutes to get me seated. Every single available table had yet to be serviced and cleaned since the previous parties had left.
Finally I got my table. It then took them about 15 minutes to come by and take my order.
I decided to try a spicy beef Pho they had on the menu - normally I am a "Pho Ga" person, but I was intrigued by the prospect of a hot and spicy Pho. I also ordered an order of the Summer Rolls.
The Summer rolls were your typical Summer Rolls, nothing overly good or bad about them.
The spicy Pho was rather disappointing. I added a lot of Sriracha sauce to get it to where the heat was where I wanted it to be.
Finally, when I went to pay my bill, I waited for over 10 minutes to pay. A couple in front of me was paying for a "to-go" order - and they were friends with the server who was ringing them up - which also happened to be my server. She spent a long time "chit-chatting" with them as I am standing there waiting to pay.
When they finally left, she says something like: "They're friends of mine" as if somehow this is a valid reason for making me wait. I commented that the restaurant is severely under-staffed. She responded with a comment that often times it's really slow business-wise. Makes me wonder if the service is causing people to stay away - hence the slowness at times. There are several other reviews here where folks are experiencing the same poor service and wait times that I experienced.
I won't be back.
#ThaiSpice