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| - The food is not good, nor is the service. My wife and her friends had been here before for their drinks (Margaritas, etc), and I was told prior to going that the food was average. We went there for Mother's day 2016 - everyone in our party was Mexican, but me.. It took 15 minutes after we were seated to have our server Erin come over and greet us and take our drink orders. She seemed like she didn't want to be there that day; she never smiled, she was monotone, and literally did everything thing in the book to lessen her tip.
We had a party of 6 and sat outside(eventually 7) - we were seated at two small round tables that were pushed together. These small tables are fine for small parties, but not for larger groups in a communal setting. When our app's (guacamole fresco, queso blanco con chorizo - we ordered the fried jalapenos later..) came out, we couldn't even share across tables b/c you had to actually stand up or pass the app over to the other person.
"Hot Taco" this is something you should consider on the patio; a 4'x8' rectangle for larger parties.
After placing our drink order it took another 10 minutes to get the WATER to our table, and the margaritas and other mixed drinks took even longer. I will say that she told us that they are short a server, but that is not my problem, and I'm sure she could've walked faster if she wanted to. Regardless, the service was painfully slow, for everything, and we were rarely "checked upon". Hot Taco was NOT slammed that day, nor near reaching full capacity. Their website says their looking for motivated people to hire. I think they're failing on that aspect.
The only reason we went there was b/c my MIL wanted a good Margarita. She was pleased with her drink, but commented that the food was 'okay', which is her way of saying "not good". I agree, the food was not good. My wife had the Korean Beef Tacos, if I were to grade on presentation, it would've been a 3/10. Taste 5/10. The paltry amount of beans and rice they give you is sad, as was the taste of it. My father in law had the fish tacos. This is a man known for eating anything, at anytime, anywhere, regardless of when his last meal was. He didn't finish the tacos, nor the beans and rice.
The guacamole came out in a big glob on a big plate with two tortilla chips stuck into it (my MIL did verify it was fresh, but it needed more salt and lime juice)... The queso con chorizo was terrible. The tortilla chips they serve, sub-par. The Queso con chorizo comes in this little skillet that sits atop a little holder that has a little candle underneath it to keep it from congealing. The candle is worthless, and it thickened rather quickly. The fried jalapenos weren't that great either. There was actually one left at the end of the night if that says anything. Erin talked us into the "fried cheese cake" - it wasn't that good either, and it was fried!! What fried food isn't good? Hot Taco's fried food apparently.
I guess they also have a small selection for the music they play. For first 3/4 of our time there, all we heard was Reggaeton?! I guess that's part of the "hip" vibe they're going for? "Um, how about some Vicente Fernandez, or Ana Gabriel?". Once the Reggaeton playlist played out, then came some Merengue and other upbeat Hispanic club classics. My wife and her friends commented on how they heard the same songs the last time.
For the prices they're asking, you're better off going to a 'Real Mexican' restaurant - if you want real Mexican food (This food is the Americanized version of Mexican, seriously). If you want to appear trendy and say you ate uptown, and you like bad service and sub-par food, then eat here.
I rarely tip less than 20%, but on this day, our bill came to $147.xx, and I tipped just under 15% (if I had the heart, I would've tipped less)... Again, the service was slow and simply unpleasant, the food was not good, and when our meals came out, they came out in pairs, not altogether, in 3-4 minute intervals... Bottom line, if you want a good drink, I 'guess' you could go here, but if you want real Mexican food look elsewhere.
The only thing good I can say about my first and last visit to Hot Taco is that the decor was pretty cool, inside and out, but you can't eat the decor...
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