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  • I went in on November 12th for a haircut. I asked for a fade. 3/4 inches on the top, 1/4 inch on the sides and back. The barber repeated my request back to me so I know he heard me correctly. He started the hair cut by buzzing a line down the top of my head with the 1/4 inch clippers...right where I wanted it longer. He proceeded to use the same guard and cut all my hair the same length. 1/4 inch all over my whole head. No fade as I requested. He then asked how I wanted my neck line. He then proceeded to "square it off" by painfully digging the clippers into the back of my neck. This left a cut mark across my neck for several days. The owner was made aware of my situation and was given my information. He has failed to contact me or attempt to remedy the situation. This was both poor service and poor service recovery. The cut on my neck looked so bad I have had people ask me questions like "Did you have surgery?" or "Who sliced your neck open?". It was an embarrassing experience for me in public until my neck healed. Thanks for nothing Mike's Barbershop.
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