My freezer in my side by side GE fride was no longer producing cold air, only cool air. The inside of the freezer was starting to develop frost as well. I called Bishop and Son Home appliance repair on 1-23-16 (a Saturday). Rick was able to come out the same day, but it was going to be late in the evening. Unfortunately there was a miscommunication (my fault) and I missed him. When I called them back, I was told he could come out Sunday even though he doesn't work Sunday. Which was awesome of them. Rick came out on Sunday assessed the problem and gave me a great cost to replace the heater and thermostat in the freezer. He also cleaned the coils as well. Then he gave me some lessons on how to clean the coils myself, which I didn't even know they needed to be cleaned, lol.
Thank you Rick, I will definitely be doing business with you again!