I don't expect to get cold food when I order food to go. I have a feeling if we had dined at the Wendy's it still would have been cold. When I called when getting home the manager said sometimes the food is cold if they get backed up. That is no excuse. It just so happens we were the only order posted. Therefore they were not backed up.
I use to stop at Wendy's because I thought they were a better than average fast food. That is not true.