Absolutely nuts. Lets just say that about this Costco compared to the other one in Charlotte. I think overall, Costco is good. Prices are reasonable, considering you're buying in bulk.
This Costco is the more popular one in Charlotte, and there is absolutely no order when lining up if its busy. I came here after thanksgiving, and yeah...hectic. The staff does its best in trying to keep everything moving, but where they fail is that they need to open more checkout stations.
Overall, I would rather go to the other Costco in Matthews if I had the choice...but the drive is a little further. Costco's layouts are all the same, so once you get used to it then its in and out.