We ended up here as we were heading somewhere else and needed a place to turnaround the car. I saw the store and decided to see what all the fuss was about. Well, I personally don't see why people are all raving about the cheesecake. I ain't really a dessert person but we queued up for 2 cheesecakes. The store is quite small and after we paid, we had to wait another 15 minutes.
I didn't experience any of the superior customer service, people have been talking about. The staff were just speaking Mandarin to some customers. We took the cheesecakes home and sliced them up, or should I say, tried to slice. The cheesecake just crumbled and looked terrible. It's quite flat to begin with so I put the second one in the fridge. The family liked the flavour.
Not something that I would really buy again, you're paying for the packaging more than anything. I can't see the fascination myself.