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| - I'm not sure what these negative reviews speaking of drama, bad environment, etc are all about. I've been going here for 2.5 years for haircuts and the staff are some of the most friendly, down to earth, flat out NICE people one could hope for.
I used to be a Tony and Guy client but grew tired of the pomp, pretense, and arrogance there, along with the price tags for less than stellar mens cut.
In particular Jen is outstanding, patient, kind, sweet, and very very concerned that I left happy..every time. She listens to my input, consults comprehensively, and ensures that I get exactly what I am looking for...and the results are spot on consistent even when my cut style requests change regularly or I wait far too long to see her.
For those thinking of becoming clients don't let a couple of ridiculous and obviously personal bad reviews put you off. You will have a great experience with no drama..unless that drama is in your own mind or of your own making.
In fact I write this review simply due to the shock of reading the utter falsehoods of some other reviews. Give srp a shot, I doubt very highly you will be disappointed and only wish more clients with consistent, outstanding, friendly, and spot on results would take the time to chime in here...they don't deserve any sort of bad rep, they are great.
Finally..anyone who left unhappy simply didn't communicate with their stylist. When getting recommendations for product their policy is 'here's what I think you should use..if you don't like it return it and we will swap it out' in addition to bang touchups and over ear touchups after a few weeks for men...customer service is great, if you aren't happy..it's probably your fault as they bend over backwards to ensure satisfaction.
As to an unrelaxing environment...wow, it bothered you that they were sorting out a ride? Close your eyes and enjoy the fantastic scalp massage shampoo which is the best I've had...what a minor thing to flame on about.
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