The best experience I've ever had at an auto repair shop. I've lived in Charlotte for 6.5 years and this has been by far the best shop I've been to. I called after realizing I had a flat tire and they told me to come right away and they would get it taken care of for me. I arrived and Danielle (Dani) at the front desk was so nice and helpful. I was given an estimated wait time of 1.5-2 hrs (not ideal as this was a Tuesday and I had back to back meetings all day) and they finished in 20 mins. The waiting area could use a little work, but I will absolutely return here in the future. Highly recommend.