I made an appointment a week in advance at suzannes and when I arrived they were confused as to why I wasn't on their appoitment book. There were no other customers in there and acted like she was doing me a favor for "getting me in" even though I made the appointment. I told her I liked mermaid/trumpet style dresses and she said we don't have very many because they arnt in style and people don't like them. She told me to go around and look for dresses I liked. Once I picked a few dresses out she grabbed me a bra and closed the dressing room curtain...I was standing there wondering what to do next. She was off helping someone who came in shortly after us she said I could put the first dress on. I ended up upzipping and taking out all of my dresses struggling to put them on (some were heavy!) A few times I came out and she was no where to be found,and when she was ...she was busy talking to a co-worker about non-work related topics about text messages she got from someone. I felt releived I didn't like any of the dresses because from my experience (or lack there of) I wouldn't want to do business with a store with such bad customer service. I have heard good things about this store and I was greatly disappointed. I'm a business owner and rarely give bad reviews ,but I feel shopping for a wedding dress is sooo important and special and I didn't feel either of those.