People who know me know I should own stock in Starbucks I love it so much.
I had just got in my car at the valet and was looking for a Starbucks to get coffee & bagel for the road trip to Los Angeles when I found this one on my Iphone app.
This Starbucks is definitely a local Starbucks that the morning work crowd rolls to in the morning to get their fix and I was one of them.
I walked in and ordered a large coffee no room (which had about a 1/2 of inch of room) and a multi grain bagel burnt with butter, the cashier asked burnt? Yes burnt as in black was my response.
I have operator a toaster or two in my day and when I was told my bagel was ready I was pretty stoked because I was starving. The person toasting my bagel put the bagel into the microwave without laying out the 2 pieces of bagel side by side. This caused the bagel to simply toast on the outside and defrost on the inside. The inside was not toasted at all, I mean not at all.
I gave the bagel back to the person who had toasted it and said this is not even toasted, his response I did not want to over toast it, well how about toasting it right the first time around, is toasting toast to complicated?
I was given my bagel the second time around the way I originally wanted it, this process took inside of Starbucks took just about 15 minutes, way too long when I have places to be. When I am back in L.V. I will not be back to this establishment.