They only care about making money and not the well being of the pets. They always try to up sell extra services that are unnecessary. Recently, I took my dog for a rabies vaccination because they sent me a reminder in the mail that he was due for his shot. After the shot, we received a receipt and no further information. The vet never asked me about my dogs past shot records. It turns out your dog only needs rabies shot every three years. When we asked them about it... They said they gave us paperwork and told us it was every 3 years but they didnt. They were just giving him the shot and collecting money.. No questions asked. How unprofessional! I will never take my 5 year old chihuahua back again.